Answered By: Jennifer Harris Last Updated: Nov 17, 2016 Views: 39
If you are unable to open an article you found using one of the library's databases, there could be several causes.
One cause could be that the article you are trying to open is not available in full text. Some of our databases include only citation information for articles, not the full article, in which case you would need to request the article via InterLibrary Loan.
Check the status of the database you are trying to use to determine if the problem may be due to a known issue that we are working to correct, if the database may be down or disrupted for maintenance, if there is an outage, etc.
Contact a librarian at firstname.lastname@example.org or 844-684-0456 if you need immediate assistance.
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