Answered By: Jennifer Harris
Last Updated: Jul 10, 2017     Views: 76

This will depend on the format of the file and there will be slight variations depending on which database you are using, but in general, here are the steps you would take:

PDF Files

  1. Open the PDF
  2. Then with your mouse or cursor, hover at the top of the PDF and you should see a black menu appear with an option to download over on the right side
  3. The icon looks like a down arrow with an underline beneath it and it is to the left of the print icon:

    Screenshoot of buttons at the top of a PDF viewer

  4. Next give the file a name and select the location on your computer where you want the PDF to be saved and then click Save.

HTML Files

  1. Once you have the file pulled up, look for the Save icon which will look something like this (although it may vary depending on the database):  Screenshot of the save icon
  2. Once you click it, a new window will appear which allows you to customize what you want to save, including the citation in a certain style such as MLA or APA. 

    Screenshot of the save box where you can select citation style

  3. Once you click to “Save” (“Continue” if you are using a ProQuest database), a page will pull up with the full text of the article along with any other information that you indicated. 
    • At this point, the article is NOT saved yet!  There is one more step. 
  4. Depending on which browser you use, you will then need to save this page to your computer: 
    • If you are using Internet Explorer, select FILE then SAVE AS from your browser's toolbar.
    • If you are using Firefox, select FILE then SAVE FILE AS from your browser's toolbar.
    • In Chrome, right click on the page with your mouse and select SAVE AS. Select the location on your computer where you'd like to save the article and click the SAVE button.

Questions or concerns? Please contact the Technology Help Desk at printsupport@snhu.edu or 855.877.991.

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