Answered By: Elyse Wolf Last Updated: Nov 27, 2017 Views: 9
If you are using the library's multi-search (the main search box on the library's homepage) and after clicking on "Full Text Finder" the screen opens up to a white blank screen check to see if there is a ribbon near the top of the page. In the middle of the ribbon the text "If the page does not display, then open the page in a new window" should appear with a hyperlink to the article. Click on that link and the article should open in a new window or tab.
If you are still experiencing issues accessing the resource please contact the reference desk via chat, email at firstname.lastname@example.org, or phone at 844.684.0456 (toll free). You can also submit a report about the problem.
You may also want to consider:
Frequently Asked Questions (FAQs) are a self-serve option for users to search and find answers to their questions.
Use the search box above to type your question to search for an answer or browse existing FAQs by group, topic, etc.