Answered By: Jennifer Harris
Last Updated: Aug 01, 2017     Views: 68

If you are having trouble accessing library resources you may need to make sure that Java is enabled in your browser:

Internet Explorer

  1. Click on the Settings Icon icon (to the right of the address bar) and go to "Internet Options".
  2. On the “Security” tab, click the "Custom Level" button.
  3. Scroll down to the "Scripting" area and set "Scripting of Java Applets" to "Enable".
  4. Click "Ok" and then "Ok" again.

Firefox

  1. Click on the Settings Icon icon (to the right of the address bar) and go to "Add-ons".
  2. Click on "Plugins" and click on "Java (TM) Plaftorm" or "Java Applet Plug-in".
  3. Adjust activation settings if necessary and click the "Enable" button (if the button says "Disable" then Java is already enabled).
  4. Click here for additional information and instructions on enabling Java in Firefox once, how to always activate Java for a site, and how to address Java security prompts.

Safari

  1. Click on the Settings Icon icon (to the right of the address bar) and go to "Preferences".
  2. Click on "Security" and check the box next to "Enable Java".

Chrome

  1. Open Chrome and enter about:plugins in the search field.
  2. Look for Java on the list and click the "Enable" button (if the button says "Disable" then Java is already enabled).
  3. Newer versions of Chrome may require additional/different instructions to enable Java.
  4. Click here for more information.

Please note that the above directions apply to newer versions of these browsers. Specific directions, locations and names of links may vary somewhat depending on the version of a browser you are running.

If you have any additional questions or need help making sure Java is enabled in your browser, you can browse the IT's service portal, chat with the IT Help Desk using their "Chat with Technology Help Desk" feature, or call 1.855.877.9919.

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