Answered By: Jennifer Harris
Last Updated: Jun 21, 2017     Views: 209

If you are having trouble accessing library resources, there could be several causes.

Check the status of the resource you are trying to use to determine if the problem may be due to a known issue that we are working to correct, if the resource may be down or disrupted for maintenance, if there is an outage, etc.

You may also want to visit our Troubleshooting Tips page for more information.

If you are still having trouble accessing library resources, please report the problem to us and we will get back to you as quickly as we can. Contact a librarian at ask@snhu.libanswers.com or 844-684-0456 if you need immediate assistance.

You may also want to consider:

About FAQs

About FAQs

Frequently Asked Questions (FAQs) are a self-serve option for users to search and find answers to their questions. 

Use the search box above to type your question to search for an answer or browse existing FAQs by group, topic, etc.

Tell Me More

Link to Question Form