Answered By: Jennifer Harris
Last Updated: Jul 05, 2017     Views: 74

Yes! You can chat live with an SNHU librarian during the library's reference hours.

A 24/7 chat service is available for SNHU students, faculty, and staff who need assistance outside of the library's reference hours. If you are using the 24/7 Chat with a Librarian service outside of normal hours, you will be chatting with a librarian from another academic institution or from a national 24/7 cooperative reference service. SNHU librarians may follow up on those chats with additional information after your chat with a non-SNHU librarian. Please note that non-SNHU librarians do not have access to your library account information. Click here for additional information about this service.

From the library homepage, you can start chatting with a librarian by clicking on the "Chat 24/7 with a LIbrarian" button located near the right side of the page. Chat buttons are also located on several databases for easy access.

You may also want to consider:

About FAQs

About FAQs

Frequently Asked Questions (FAQs) are a self-serve option for users to search and find answers to their questions. 

Use the search box above to type your question to search for an answer or browse existing FAQs by group, topic, etc.

Tell Me More

Link to Question Form