Answered By: Jennifer Harris Last Updated: Feb 28, 2017 Views: 50
Yes! You can chat live with an SNHU librarian during the library's reference hours. A 24/7 chat service is available for SNHU students, faculty, and staff who need assistance outside of the library's reference hours. If you are using the 24/7 Chat with a Librarian service, you will be chatting with a librarian from another academic institution or from a national 24/7 cooperative reference service. SNHU librarians may follow up on those chats with additional information after your chat with a non-SNHU librarian. Please note that non-SNHU librarians do not have access to your library account information. Click here for additional information about this service.
From the library homepage, you can start chatting with a librarian by clicking on the "Chat!" button located near the right side of the page. Alternatively, from this page you can use the "Chat with a Librarian" button to the right of this box.
Frequently Asked Questions (FAQs) are a self-serve option for users to search and find answers to their questions.
Use the search box above to type your question to search for an answer or browse existing FAQs by group, topic, etc.