Answered By: Jennifer Harris
Last Updated: Jun 21, 2017     Views: 154

If you receive the following error when accessing an EBSCO database:

Error in HttpHandler Screenshot

Please try clearing the cookies in your browser

If you are using an EBSCO database or trying to open a PDF from an EBSCO database and are unable to do so, please note that EBSCO's mobile platform does not currently work with smartphones (including iPhones and Androids).

If clearing your cookies does not work, check the status of the database you are trying to use to determine if the problem may be due to a known issue that we are working to correct, if the database may be down or disrupted for maintenance, if there is an outage, etc. or report the problem.

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