Answered By: Elyse Wolf
Last Updated: Jan 04, 2019     Views: 56

If you are using the library's multi-search (the main search box on the library's homepage) and after clicking on "Full Text Finder" the screen opens up to a white blank screen check to see if there is a ribbon near the top of the page.  In the middle of the ribbon the text "If the page does not display, then open the page in a new window" should appear with a hyperlink to the article.  Click on that link and the article should open in a new window or tab. 

Screenshot of the ribbon that sometimes will appear at the top of a blank white page after clicking on "Full Text Finder"

If you are still experiencing issues accessing the resource please contact the reference desk via chat, email at, or phone at 844.684.0456 (toll free).  You can also submit a report about the problem

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