FAQ: How can I track my Interlibrary Loan (ILL) request?

You can track the status your Interlibrary Loan (ILL) requests by logging into your Interlibrary Loan user portal. You will be able to view the status under the Interlibrary Loan Requests tab.

If your item has arrived and is available for pickup, you will receive a notification email at your SNHU email address with the subject line “Loan Available for Pickup”.

If you have requested your item be delivered to your home address, or to the Millyard or Elm Street office locations, you will receive an email when your item has been sent, whether via Priority Mail or intercampus delivery.

NOTE: Please check your SNHU email at least daily until you receive your copy request or your loan request is returned. We may need to contact you for clarification or updates about your request.

Still have questions or concerns? You can contact the Interlibrary Loan Office via email at ill@snhu.edu.

For more information, please view our ILL FAQs.

Content authored by: KK