Answered By: Elyse Wolf
Last Updated: Jul 28, 2021     Views: 26

The complete process to fulfill an interlibrary loan request for an academic journal article takes around 2-3 business days on average (book requests may take longer due to shipping). The timeframe for materials requested to be delivered will depend upon the availability of the resource requested, the provider’s location, and the means of transmission (digital or print) from the lending library.

The Interlibrary Loan (ILL) Portal is available 24/7 to view the status of your request.

*If your request has been delivered to the ILL Portal and you never received an email to notify you of this, please let the Interlibrary Loan Office know as this might mean there is an issue with your account notifications*

You can contact the Interlibrary Loan Office by email, ill@snhu.edu, or by phone, 603.665.2157 8:30 am - 4:30 pm Eastern Time Monday through Friday.


Content authored by: KK

About FAQs

About FAQs

Frequently Asked Questions (FAQs) are a self-serve option for users to search and find answers to their questions. 

Use the search box above to type your question to search for an answer or browse existing FAQs by group, topic, etc.

Tell Me More

Link to Question Form

Related FAQs