Last Updated: Jul 08, 2025 Views: 755

NOTE: If you currently have an open Interlibrary Loan request, please CHECK YOUR SNHU EMAIL every day in case we need to contact you about your request. We recommend allowing the maximum time possible for processing your ILL requests.


If you look carefully when you create a new Interlibrary Loan (ILL) Request you will see there are two different forms: Borrow Complete Book and Copies: Journal Article or Book Chapter. Please select the appropriate form as you begin so we have all the details needed to fulfill your request in a timely manner.

Journal Article or Book Chapter

The default request option, Copies: Journal Article or Book Chapter will be for any article (journal, magazine, etc.) or a single book chapter.

screenshot of Interlibrary Loan form with "Copies: Journal Article or Book Chapter" highlighted

Complete Book

The Borrow Complete Book form asks you to fill in your mailing address so that we can confirm what address you will need the item mailed to.

screenshot of Interlibrary Loan form with Complete Book highlighted

 

NOTE: We fill all book requests with eBook versions whenever possible. If an eBook is not available, we will obtain a print copy and deliver it to the location you specified in the form.

Additional Information

When making your request, please include as much information as possible. If you are requesting through a database (and the request form has auto-filled some or all of the information for you) please confirm that the information in the form is correct for the resource you need before submitting.

**Please check your SNHU email at least daily until you receive your copy request or your loan request is returned. We may need to contact you for clarification or updates about your request**

About FAQs

About FAQs


Frequently Asked Questions (FAQs) are a self-serve option for users to search and find answers to their questions. 

Use the search box above to type your question to search for an answer or browse existing FAQs by group, topic, etc.

Tell Me More

Link to Question Form

More Assistance


Submit a Question

Related FAQs

Related FAQs