Answered By: Elyse (she/hers/her)
Last Updated: Oct 25, 2022     Views: 138

If you see the following error trying to sign in through OpenAthens to access library resources, please try accessing the resources via the recommended methods – use the Multi-Search, A-Z Database List, and other methods on the library website.

Error:

Your administrator has configured the application OpenAthens to block users unless they are specifically granted ('assigned') access to the application. The signed in user [SNHU email] is blocked because they are not a direct member of a group with access, nor had access directly assigned by an administrator. Please contact your administrator to assign access to this application.

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