FAQ: Where can I find information about the IT Department on campus?
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Last Updated: Feb 28, 2025
Views: 7775
Last Updated: Feb 28, 2025
Views: 7775
You can find information about the IT Department on campus by browsing the Service Portal This link opens in a new window, chat with the IT Help Desk using their "Chat with Technology Help Desk This link opens in a new window" feature, or call 1.855.877.9919.
IT Help Desk is located in the Wolak Library Learning Commons building on the first floor next to the Concierge Desk.
Campus IT Help Desk Services
- Walk-up IT questions
- SNHU account authentication troubleshooting
- Hardware issue troubleshooting
- Software issue troubleshooting
- Network connection issue troubleshooting
- PenmenPrint issue troubleshooting
- Dispatch various locations as needed
Repair Services NOT provided:
- Installing programs assigned as coursework
- Dual-book operating systems configurations (parallels, boot camp)
- Repairing cell phones and tablets
- Repairing staff's personal machines
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