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SNHU librarians are available to answer your reference and research questions by phone, email, chat, or in person during the times listed on the Wolak Library Learning Commons Hours page. The 24/7 Chat with a Librarian service allows SNHU students, faculty, and staff to get reference and research help when SNHU Librarians are off duty.
If you are using the 24/7 Chat with a Librarian service outside of normal reference hours, you will be chatting with a librarian from another academic institution, sometimes even in the United Kingdom, or from a national 24/7 cooperative reference service. SNHU librarians may follow up on those chats with additional information after your chat with a non-SNHU librarian. You are also encouraged to email a SNHU librarian at ask@snhu.libanswers.comto receive email assistance during our next available hours.
To use the 24/7 Chat with a Librarian service:
Please note that non-SNHU librarians do not have access to your library account information.
Alternatively, you can see if your question can be answered by:
Please note that priority is given to Southern New Hampshire University students, faculty, or staff and to questions about the Shapiro Library's resources and services.
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