FAQ: What do I do if my student login isn't working or I can't log in to mySNHU?

If your student login is not working, you can't log in to mySNHU, or mySNHU is down you can contact the IT Service Desk:

• Submit a Ticket to the IT Service Desk This link opens in a new window. Please bookmark this page for easy future access.
• Chat with the IT Service Desk This link opens in a new window.
• Call the IT Service Desk: 1.855.877.9919.  Phone support is available 24/7/365.

You may also want to visit the SNHU system status page This link opens in a new window for information on whether services like Brightspace, mySNHU, email, etc. are currently experiencing issues.