FAQ: What do I do if my student login isn't working or I can't log in to mySNHU?
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Last Updated: Jul 21, 2025
Views: 24667
Last Updated: Jul 21, 2025
Views: 24667
If your student login is not working, you can't log in to mySNHU, or mySNHU is down you can contact the IT Service Desk:
- Submit a Ticket to the IT Service Desk This link opens in a new window. Please bookmark this page for easy future access.
- Chat with the IT Service Desk This link opens in a new window.
- Call the IT Service Desk: 1.855.877.9919. Phone support is available 7 days a week, 7:30 a.m. - 12:30 a.m. EST.
You may also want to visit the SNHU system status page This link opens in a new window for information on whether services like Brightspace, mySNHU, email, etc. are currently experiencing issues.
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