FAQ: How can I clear my browser's cache and cookies?

To clear your browser's cache & cookies please follow these directions after closing all browser windows and opening a new one on a non-SNHU site (e.g. google.com):

On a Computer

Chrome

• How To - Clear Cache and Cookies in Chrome (SNHU IT) This link opens in a new window
• Clear cache & cookies (Google) This link opens in a new window

Firefox

• How To - Clear Cache and Cookies in Firefox (SNHU IT) This link opens in a new window
• Clear cookies and site data in Firefox (Mozilla) This link opens in a new window

Safari

• How To - Clear Cache and Cookies in Safari (SNHU IT) This link opens in a new window
• Clear cookies in Safari on Mac (Apple) This link opens in a new window

Edge

• How To - Clear Cache and Cookies in Edge (SNHU IT) This link opens in a new window
• How to clear browser cache and cookies (Microsoft) This link opens in a new window

On a Mobile Device

Chrome 

• Clear, allow & manage cookies in Chrome (iPhone & iPad) This link opens in a new window
• Clear, allow & manage cookies in Chrome (Android) This link opens in a new window

Firefox

• Clear browsing history in Firefox for iOS This link opens in a new window
• Clear your browsing history in Firefox for Android This link opens in a new window

Safari (iOS)

• Clear the history and cookies from Safari on your iPhone, iPad, or iPod touch This link opens in a new window

Notes

Please note that the above directions apply to newer versions of these browsers. Specific directions, locations and names of links may vary somewhat depending on the version of a browser you are running.

If you have any additional questions you can browse the IT's service portal This link opens in a new window, chat with the IT Help Desk using their Chat with Technology Help Desk This link opens in a new window feature, or call 1.855.877.9919.