Answered By: Jennifer Harris
Last Updated: May 01, 2019     Views: 352

If you are getting a message that says something about a "proxy server", "ezproxy", or "hostname" when attempting to access library resources, please report the issue and include the message, the name of the resource you were attempting to access when the message appeared, and screenshots of the message. 

Please also contact the IT Help Desk about the issue. You can submit a ticket in the IT's service portal, chat with the IT Help Desk using their "Chat with Technology Help Desk" feature, or call 1.855.877.9919.

Please try accessing library resources again later while we work to resolve the problem.

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