FAQ: How do I print?

SNHU students are given a printing allotment based on their student status. Please log in to Penmen Print This link opens in a new window to print via the web, check your account balance, or add additional funds to your account.

Instructions for Printing from the Library, Labs, and Classrooms:

1. Open your Document.
2. Click 'File/Print'.
3. Click 'Penmen-Printer' or 'Penmen Printer-Color '.
   Note: Your print job is now sent to the queue.
4. Follow the 'To Release Your Job From the Printer' Steps located below. 
   Note: Your print job will automatically be deleted from the print queue after 24 hours if it has not been released.

To Release your Print Job From the Printer:

1. Locate one of the Toshiba printers.
   Note: Each printer is equipped with a touchpad used to release your print job(s).
2. There are two ways to release your print job(s):
   • Swipe your SNHU ID Card on the card reader.
     Note: The first time you swipe your SNHU ID card, you will be asked to enter your SNHU username and password to associate your card with PenmenPrint. If your username is longer than 18 characters, you must use the truncated username. Do not include @snhu.edu in the username field.
     OR
   • Enter your SNHU credentials. Do not include @snhu.edu in the username field
3. Select the job(s) you want to print.
4. Click "Print" or "Print All" if you want to print everything in your queue.
   Note: You can also delete your jobs from the queue from this window.
   Note: When finished, push the Log Off button to log off the printer. Otherwise, you will automatically be logged off after a few seconds.

To Print from your Personal Computer:

• This link opens in a new windowHow To - Print using Mobility Print This link opens in a new window
• How To - PenmenPrint Mobility Print Install This link opens in a new window