FAQ: I'm getting a message that says I don't have permission to access library resources?

Due to licensing agreements and contracts, remote or off-site access to all the library’s electronic resources is only available to currently affiliated faculty, staff and students.

Currently affiliated faculty, staff, and students include:

1. Students who are currently enrolled in a class at SNHU.
2. Faculty and staff who are currently employed at the University or have taught an assigned class within the last year.

If you are a currently affiliated SNHU faculty, staff, or student receiving a message that says, "We're sorry, you do not have permission to access library resources..." please report the issue and we'll look into this ASAP.  Also, please check to make sure that you are not accidentally adding a period to the end of your username.  For example, john.smith@snhu.edu. or john.smith. because this will cause the system to not recognize your credentials. 

Please see our Library Policies page for more information.