Answered By: Jennifer Harris Last Updated: May 16, 2019 Views: 267
Are you using Google Chrome as your browser?
If so, this issue may be due to a bug within the browser. The bug has been reported to Google but in the meantime, please try using an alternative browser like Mozilla Firefox, Safari, or Microsoft Edge.
If you are not using Google Chrome, please try clearing your cookies and cache.
If the problem persists please contact the reference desk at email@example.com or 844.684.0456 (toll free) for more help accessing the resources you need.
Frequently Asked Questions (FAQs) are a self-serve option for users to search and find answers to their questions.
Use the search box above to type your question to search for an answer or browse existing FAQs by group, topic, etc.