Answered By: Elyse Wolf
Last Updated: Oct 04, 2019     Views: 220

Purchased from the Bookstore

If you purchased a textbook through the bookstore:

Ebooks purchased through the bookstore (MBS Direct) will be available in Your Digital Bookshelf.  You will need to log in to your MBS account to view them.

Please contact MBS Direct if you have additional questions or concerns. Their phone number is (844) 602-9860. If you have any problems contacting them at this number, please try this one: 844-603-9960.  They also have an email and live chat option.  Please follow these steps to do that:

  1. From your mySNHU home page, click on the Bookstores link over on the far right where it says Applications.
  2. Scroll down to the bottom of the page and look for the Virtual Bookstore for COCE Courses and then click on the Shop Now link.
  3. Scroll down the page and look for the “We’re here to help” section.  Click on the “email us” link and it will bring you to their email page which also has their live chat button.

Available through Shapiro Library

If your course requires an ebook that is available through the Shapiro Library:

There should be a link to your ebook within your course module or in your syllabus.  If that link does not work, you can try copying and pasting the ebook title into the search box on the library home page (Multi-Search) or using our Online Library Catalog to locate it. 

If you’ve tried these steps and are unable to locate the ebook, please contact a librarian for assistance.  You may chat online with a librarian 24/7.  If the librarian is unable to find the ebook, please let your professor know immediately so that he or she may investigate the issue.

Please contact your advisor and your professor if you have further questions.

Content authored by: KK

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