FAQ: How can I contact the Shapiro Library Reference Desk and what are their hours?
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Last Updated: Aug 01, 2025
Views: 3162
Send an email to ask@snhu.libanswers.com
NOTE: Please check our Wolak Library Learning Commons Hours page for the Reference/Research Support hours. Email responses are within 24 hours. If your question is urgent, please use the live chat which is monitored 24/7.
24/7 Live Chat
Chat with a librarian using the "Chat 24/7 with a Librarian" button at the top right corner of this page.
NOTE: When the SNHU librarians are off duty, we have a 24/7 chat reference service, staffed by academic librarians throughout the United States and the United Kingdom, that helps us to provide reference and research help to our SNHU community. Please review the FAQ: What is the 24/7 Chat with a Librarian service? for more information on this service.
Please note that priority is given to Southern New Hampshire University students, faculty, or staff and to questions about the Shapiro Library's resources and services.
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